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Empire Rare Coins Order Information



   Welcome to our newly redesigned website. We have selling coins through the mail since 1974. Our goal has always been the same: Sell quality, accurately graded and described coins at lower everyday prices. We are making it as easy as possible to find and order the coins you are looking for. If you are a new to Empire Rare Coins, please read this useful information to help you find some coins!.
PLEASE NOTE:   While we try to make everything as accurate as possible, with all the coins we list, occasionally we make typographical errors. We cannot be held responsible for such typographic errors such as pricing errors or description errors. If you placed an order on an item with any kind of listing error, we will notify you as soon as possible to let you know.
HOW TO FIND THE COINS YOU ARE LOOKING FOR:
   The easiest way to find the coins you are looking for is to simply click on a category from the left side of the screen. All coins in that category will be displayed in chronological order listing 50 coins on each page. To view the next or any of the pages, simply click on the page number located in the upper right corner. Our first category displays all of our brand new purchases. Simply click on 'COINS JUST LISTED!' or 'ALL NEW COINS' from the category list on the left side of the main screen. Only the new items will be displayed! You can sort any list of items by several different methods. Simply click on the 'Sort by' box at the top of the item list. This will let you select how you wish the list to be sorted.
   The other way to find a coin that you are looking for is to perform a search. At the top left section of the main screen, you will see a search box with a magnifying glass icon. Simply enter the keywords you are looking for in the box and click on submit. All items with a title that contains the keywords you entered will be displayed. For example, if you are looking for a 1932-D Washington Quarter, we recommend you type "1932-D Quarter" and it will bring up all of our 1932-D Quarters that are in stock. If you are looking for any coin that is graded MS63, then simply type in MS63 and all coins that are graded MS63 will be displayed. If you are looking for all MS-65 Morgan Dollars, you can enter "MS65 Morgan" and all MS65 Morgans will be displayed. You can also click on "Advanced Search" to furthur narrow your search.
HOW TO VIEW THE COINS YOU FIND:
   Once you have found a coin that you are interested in, you can view more information on this item by clicking on the orange 'More Info' button. This will show you a larger picture of the item, which you can click to view an even larger version! If more pictures are available, you can click on the red tab labeled 'More Pictures' to view any other available pictures. This page will also show the full description of the coin along with several other details. If a coin does not have a picture and you would like to see it before purchasing, simply click on 'Request Picture'. Fill out the simple form and we will post a picture within 24 hours!
HOW DO I ADD COINS TO MY SHOPPING CART?
   To order the coins you find on our website, you will need to click on "Add to Cart" next to the item you want to order. If you are trying to order more than one of a particular item, please make sure that we have more than one in stock. All items have a 'Quantity Available' feature which shows exactly how many we have in stock! If there is more than one available, you can click on add to cart until your cart shows the quantity that you want to order. If you are on the larger page view of a single coin, there is a box that you can enter the quantity you want, and then simply click on 'Add to cart'. If you make a mistake, you can always change your order by clicking on 'View Cart' and making the necessary changes. Once you are done adding all the items you wish to order to your cart, it's time to checkout!
HOW DO I CHECKOUT?
   Once you are done adding all of the items to your shopping cart, it's time to checkout. Simply click on the pink 'PROCEED TO CHECKOUT' button located in the upper right hand corner. This will show you a list of all the items in your shopping cart. If you need to make changes, you can do so here. If everything looks right, click on 'Continue Checkout'. If you have already registered with us, simply enter your username and password and click on 'Log-In'. If you have not yet registered, it's easy! Simply fill out your Billing and Shipping information. If your shipping information is the same as your billing, you can simply just check the box instead of filling out your billing information. Towards the bottom you need to pick a 'Username' and 'Password' that you can remember when you login on your next visit. We recommend you check the box to remember your address information so that you do not have to fill this out each time you order. We also recommend checking to receive our monthly e-mail newsletter which includes new purchase updates! Look carefully and be sure to fill out ALL of the fields!!! Once you are done, click on the 'Continue' button. The next screen will probably show your billing and shipping information. If everything looks correct, simply click on 'Continue' or make changes if necessary. The next screen is where you select your shipping method (Standard or $3.50 extra for 2-3 day Priority Mail). If you have a gift certificate, enter the code in the box. You will also need to select your payment method. We accept Visa/Mastercard/Discover, Paypal and Personal Check or Money Order. If you will be sending in coins for trade, simply select 'Trade' as your payment method. If you will be using one of our three free layaway plans, simply select 'Layaway' as your payment method and you will fill our a short form later with your layaway details. When you are done, click on the 'Continue' button. If you are paying by credit card, please fill out your credit card information and click 'Continue'. The next screen is the last screen you will see before your order is processed. Confirm that all of the information is correct!! If everything looks correct, click on 'Process Order'. This may take up to a minute to process, so please be patient and do not click twice! Your order number and confirmation will be displayed on the screen. You will receive a confirmation e-mail with all your order information immediately. When your order ships, you will receive a separate e-mail along with your tracking number!
HOW OUR COINS ARE GRADED:
   All coins graded by Photograde, ANA or better and are covered by our complete guarantee listed below. Coins with problems are so described and priced accordingly. We specialize in pristine, uncleaned coins that are sharp for the grade and display superior eye appeal.
SHIPPING INFORMATION:
   All coins are shipped with the United States Postal Service (USPS). Shipping charges are a low flat rate of just $5.00! This includes secure packaging, full insurance and speedy first class delivery! If you would like to expedite your order, we offer 2-3 Day Expedited Priority Mail Shipping for an additional $3.50. All packages are sealed with care and usually shipped within 24 hours, many times the same day! Every order comes with a tracking number that you will receive in a separate e-mail when your order ships!
WHEN WILL MY ORDER BE SHIPPED?
Quick shipping is one of our top priorities! Most orders are shipped within 24 hours! Below is a shipping table so you will know about when your order will ship! You will also receive an e-mail confirmation when your order ships including a your tracking number!
ORDER PLACED BEFORE 10:00 AM M.S.T. AFTER 10:00 AM M.S.T.
MONDAY  SHIPS SAME DAY OR NEXT DAY SHIPS ON TUESDAY
TUESDAY  SHIPS SAME DAY OR NEXT DAY SHIPS ON WEDNESDAY
WEDNESDAY  SHIPS SAME DAY OR NEXT DAY SHIPS ON THURSDAY
THURSDAY  SHIPS SAME DAY OR NEXT DAY SHIPS ON FRIDAY
FRIDAY  SHIPS SAME DAY OR ON MONDAY SHIPS ON MONDAY
SATURDAY  SHIPS ON MONDAY SHIPS ON MONDAY
SUNDAY  SHIPS ON MONDAY SHIPS ON MONDAY

HOW MUCH IS YOUR SHIPPING COST?
We offer very low shipping rates. All shipping charges include quality secure packaging, full insurance coverage and tracking! An e-mail with your tracking number will be sent to you when your order ships. Below is a table of our shipping rates:
FIRST CLASS MAIL PRIORITY MAIL
$5.00 $8.50

COMPLETE GUARANTEE:
   If not 100% satisfied, the coin(s) may be returned in the original unopened holders within 10 days of receipt for a full refund. Returns must be insured. There is a 3% restocking fee for returns that were paid for by credit card. There is a 5% restocking fee on coins returned on our 6 or 12 month layaway plans.
Empire will repurchase your coins at the same grade you purchased them from us, so long as the original condition of such coins has been maintained while in your posession. Empire will repurchase coins over $5 in value at 80% of what the coin(s) will list for in the next catalogue. All coins are guaranteed genuine... without any time limits!

If you have any questions or comments, you may contact us by CLICKING HERE.


  

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